Maxi Taxi and Shuttle Bus Reviews
The below shuttle bus testimonials are recent statements from what our passengers have had to say about our Sydney Shuttle Bus services. There are more mini bus testimonials from our Southern Highland Winery Tours as well which the link is at the bottom of this page.
“we try to maintain a very high standard of shuttle bus maxi taxi services”
We understand that it is nearly impossible to please a 100% of the people a 100% of the time, however we try to maintain a very high standard of shuttle bus, coach services and even limousines transfers throughout Sydney and Melbourne to the point where we are able to maintain long-term, corporate clientele and repeat domestic shuttle bus transfers.
If you would like to give a testimonial on our maxi taxi shuttle bus service, please click on the submit review tab just below.
Submit your review
Good day Mitch!Thank you for your commitment and hospitality,in transporting us from one place to another.Driving with 12 teenagers on your vehicle will never be simple,because you have to bare with their noise when they sing or chat.However you have proved that you have done it well.It has been a great journey with satisfaction.The maxi shuttle is clean, the time management is excellent,the service is professional and the ride is enjoyable.I will sure recommend your business to others.See you again....
Hi Mitch,Thank you for your services this week for our group. The feedback i received from the group was the service you and your team provided was outstanding. The group spoke highly of your service and drivers. Thank you again.Regards,Mr HXXXXXXXAustralian Defence CollegeCentre for Defence and Strategic Studies - Ops Support Team
We would just like to thank Mitch our driver who picked us up from Sydney airport. He was very polite and well dressed which is a pleasant surprise as a lot of other taxi shuttles we've hired have been rude and obnoxious - obviously drivers who are just "dong their job". We will definitely book this shuttle company again then next time we're in Sydney (and request Mitch!). We highly recommend this maxi taxi company again. Craig
Thankyou Steve, transport to and from international terminal for our family of 9 was efficient , on time and drivers were couteous and very helpful. We will use VIP Shuttles again and recommend with no hesitation.
Thanks for your shuttle service on my wedding day Saturday, 11 May 2013.
I would like to thank Steve for the brilliant shuttle service he provided on Saturday afternoon and Sunday morning. He was really fantastic and made the day run so smoothly. Would definitely recommend.
I booked one of their shuttle buses and i must say that i was impressed with the service. Their shuttle bus was very clean, on time and the bus driver we very polite to my group and i will definitely use them again the next time i need a shuttle. 5 stars!
I enjoyed the ride. Great service. Very efficient driver, they are smart and well dressed. I will definitely book again for my next trip.
I highly recommend your shuttle bus service. After calling a number of shuttle bus companies, i found yours to be the most pleasant to speak when booking the service.
I just wanted to say a big thank you and to highly recommend your maxi taxi service. Your driver was very kind and he made us feel very welcome. I look forward to booking your service again the next time i am in Sydney.
Thank you again,
Recently my dear cousin from NZ had a very disappointing and shocking customer service experience from a company calling itself Alex Airport Shuttle also Airport City Hotel Shuttle Service, my cousin on her return to Sydney Airport to return to NZ mistaking left her backpack on the, when contacted was told it was in safe keeping but every attempt in 2 months to have property returned have proceeded with being misled, fogged off-told to constantly ring back with further deceptions & delays. The Company was sent money orders and a prepaid international satchel to return items, nothing even though NZ Post tracked registered mail containing money orders to company. After numerous promises from company that contents would be sent, many international phone calls and family interstate contacting company no conclusion, always told was being sent even by Manager without fruitation. Finally after further lies from company manager the bag was sent only after yet another string on ph calls, camera was inside but mobile phone and charger stolen by person/s unknown within company. Would not recommend THIS company to any travelling public, Appalling unprofessional customer service, company does nothing to assist customers if unfortunate to leave anything on bus, very un trust worthy not to mention thieves, With companys like yourself delivering an absolute brilliant service for Tourism and alike, I must point out to all those using Shuttles in Sydney not all are good!
Unhappy NZ traveller
And disgusted 3rd party.
RESPONSE FROM MANAGEMENT
HI HEATHER, THANK YOU FOR WRITING IN, HOWEVER YOU SEEMED TO HAVE MADE YOUR REVIEW OF ANOTHER AIRPORT SHUTTLE SERVICE ON OUR WEBSITE. WE DO KNOW OF THE AIRPORT SHUTTLE PROVIDER YOU MENTIONED, ALTHOUGH WE ARE NOT ASSOCIATED WITH THEM.
WE DO SYMPATHISE WITH YOUR SITUATION REGARDING THE MISSING ITEMS, HOWEVER SOMETIMES ON A SHARED AIRPORT SHUTTLE SERVICE SUCH AS THEIRS, THE SAME OR NEXT LOAD OF PASSENGERS COULD HAVE "FIRST" GONE THROUGH THE BAG(S) AND REMOVED SMALL ITEMS SUCH AS A MOBILE PHONE ETC BEFORE HANDING THEM IN, SO THE DRIVER (AND SHUTTLE BUS COMPANY) MIGHT NOT HAVE HAD NO IDEA THAT THERE WERE ITEMS MISSING FROM THE RETURNED BAGS.
I AM SORRY TO HEAR OF YOUR EXPERIENCE WITH ALEX AIRPORT SHUTTLES AND THE AIRPORT CITY HOTEL SHUTTLE SERVICE.
AS A SUGGESTION, YOU COULD CONSIDER USING A PRIVATE, DOOR-TO-DOOR AIRPORT SHUTTLE SERVICE IN FUTURE.
THE BOOKVIP.COM.AU TEAM
Today is my last day at Camp Australia after nearly 4 years. In that time, I have dealt with numerous bus companies for transportation for children.
Since I started dealing with you Simon and VIP I could not be happier. Your service is reliable and accommodating and your pricing is good. You have never let us down.
I would be pleased to recommend your company to anybody.
My personal number is 0412 398 XXXX
Thanks and kind regards
Thank you again for all your help with our event. Your shuttle bus drivers were all well dressed and on time. All of our guests on the day had a great time and really appreciated getting home comfortably after a long day.
I really appreciate your time for replying to me.
Out of 12 emails I sent out to your competitors via their website you are the only one to reply.
Thank you for the great service. I'll keep your details handy for my next event.
Catalyst | Life Coach | Effective Thinking Partner
I just want to say when I last visited Sydney, March 2011, I was impressed by your limousine service when we arrived at airport. The particular person who drove my friend, Carmen and I around and showed us some nice sights and provided us with important info was Steve. He was very professional in his job performance. Here is someone who not only provides excellent coach service. THUMBS UP & GOLD STARS for their limousines and Shuttle Bus service.
Thanks Gordon and Carmen! It was a pleasure to have serviced you while you were in Sydney and please let me know you're back as there are so many other site seeing opportunities still left to see! Kind regards, Steve J
I just want to say thanks for helping us get to the ANZ for a fab night out. All the boy's had fun but are sorry for all the toilet stops on the way back.
Good service, Friendly staff. Will use them again.
I love the service this company provides. Always on time and the drivers are very professional, polite, friendly and smartly dressed. I don't always have time to pick up my clients from the airport and I it's comforting to know that I can rely and trust that my clients will be always looked after. Thank you Maxi Taxi
I have used this company at various occasions: comming back and getting to some festivals so you don't have to wolk when you are absolutely igsosted and you don't need to wait in queue for hours to get on the bus. You will never have to wait for Sydney VIP shuttle bus the customer service you will receive is outstanding! Definitely recommend Sydney VIP shuttle bus services
I bought one of VIP's shuttle bus day tours out to the Southern Highlands with a bunch of my friend for my birthday, and i must say i had a GREAT time!!! Everyone had a fab day out and i recommend you day tours to anyone!
Me and the boys hired your shuttle service the other week to get to the ANZ stadium and it was great to now have to worry about the BS of trying to cram into the train. Not to mention it takes heaps longer! You and your shuttles rock!
12th May 2011
To whom it may concern,
Intercruises Shoreside & Port Services is an experienced global business offering first class ground handling and port agency services to the Ocean and river cruise industry. We handle all of the major 4, 5, and 6 star cruise ship clients.
Our clients expect impeccable service, delivered on time and for their guests to be professionally looked after. As such our office in Australia have chosen to contract all of our private car, limo, minibus transfers and passenger movements through VIP Higher Car Services and City Limousines who have constantly delivered services to a very high standard and been extremely flexible in meeting our requirements even with the shortest of notice.
We are very pleased with the service we have received this season.
Intercruises - Shoreside & Port Services, Australia