VIP
Higher Car Services goes to great lengths to make sure that
we arrive EVERY TIME and as close to the time as possible,
if not earlier so that our customers are a 100% satisfied.
However, there are unfortunately circumstances beyond our
control that can causes our service to be delayed. Should
we experience any such problems, we will notify the
respective person or group as early as possible. Since we
understand that time can be of the essence, our customers
can contact the driver or a VIP representative directly via
a mobile phone in a bid to offer that piece of mind in such
times.
Please
read the following disclaimer that may affect your booking
or pricing:
Information and Content
Any information contained in this website is for
preliminary and general information only.
All photos contained within this website have been taken
with consent or from copyright fee, public domains. If you
realise that there are any photos that may breach copyright
laws, please endeavour to contact us directly first in an
attempt to resolve any issues.
Service
Due to the volatility of Sydney traffic and/or weather
conditions, VIP cannot guarantee the availability of a
vehicle to carry out hirings or the timeliness of any
bookings. In an attempt to provide the arranged service,
VIP may pass on your details to another service provider to
carry out such services.
Illegitimate Use Of A Fire Extinguisher
If a passenger illegitimately uses a fire extinguisher, VIP
reserves the right to charge a cleaning fee of up to
$2,000.
Removal
Of The Emergency Exit Hammer
The removal of the Emergency Exit Hammer will incur a fee
of up to $75.
Extra
Stops
VIP may at its discretion charge up to $45.00 per extra
drop-off or pick-up destination, within a 10 kilometer
radius, but reserves the right to refuse to set-down or
pick-up at any locations other than stated on an itinerary.
Waiting
Time
VIP may at is discretion, charge up to $60 per every half
hour for the boarding of its passengers from the time of
vehicle arrival or time booked, whichever occurs last.
Customer
Behaviour
Drivers will have the right to refuse any passenger(s) to
board a vehicle, if he or she feels that the passenger(s)
are intoxicated, aggressive or danger to any other
passenger(s) or driver. If a passenger becomes aggressive
during transportation, the driver may request that the
offending person exit the vehicle or instantly terminate
the service.
Sickness
VIP reserves the right to charge a cleaning fee of up to
$180 for anyone who becomes ill inside a vehicle as a
result of alcohol or food consumption.